Engage customers with ApexChat for Google Business Profiles
Collect valuable contact information and drive local customers to your online or in-person stores with our team of live chat agents.
See it in Action
With Google’s Business Messages feature, visitors can chat with your business via Google Search & Maps app. Our agents can chat with these visitors on your behalf, collecting valuable lead info in the process.
24/7 Live Chat Messaging Software
Reduce the Amount of Phone Calls
Add Google’s Business Messages “Messaging” button inside Google Maps to let your customers interact with your business whenever they want, wherever they are.
Our Live Chat agents will communicate with your visitors on your behalf, only escalating complex or urgent queries to your team.
Drive Customers to Your Store
Connect your physical store to your digital customers
Provide a seamless shopping experience with our live chat agents that connect online shoppers to in-store associates, routing queries based on expertise or departments.
By integrating shopping experiences between your brick-and-mortar store and digital store, you reduce friction in the customer journey.
Lead Generation
Turn Local Searches into Sales
Capturing organic leads from local search has never been easier. With this new feature, you can turn your search queries into sales conversions by directly connecting customers to your physical store.
Our live chat agents will route customers to your online or offline store depending on their needs. Our team can also answer queries regarding your store hours, closures, holiday schedules and more, ensuring your customer’s needs are always answered.
Engage your Customers
Fully Customizable Chat Experiences
Make every aspect of the chat invitation exactly the way you want it.
Office Hour Tracking
Chat responses can behave differently based on your business office hours.
Geo-Mapping & Routing
Our Google Maps integration ensures you get customers from your service area.
Intelligent Pacing
Set your budget and manage your spending with lead flow pacing.
Pre-Defined Scripts
Our team works with your business to provide pre-compiled responses that are transferred to the chat window.
CRM Integration
Full integration with many CRM systems in use, including Hubspot, SalesForce.com, and InfusionSoft.
Desktop & Mobile Apps
Serve your customers on-the-go with the ApexChat iOS and Android mobile apps that connect your business to customers in real-time.
Flexible Reporting
Visitor, chat, and lead reports for deep insight and analytics.
Generate More Sales Leads with Google’s Business Messages Feature
Optimize your business with our live chat agents that turn local search queries for your business into new website traffic and qualified leads.
