Apexchat is proud to be the leading provider of live chat. We offer live chat software and chat agents that help online businesses turn valuable advertising clicks into customers. Most important, we let you chat with customers and give them real-time support, so you win twice: satisfying web visitors faster and turning them into a potential client for your business.
Unlike most chat companies that either provide only software, or only staff via the use of another company’s software, we do both. We have our own software platform and employ our own team of full-time chat agents. This enables us to respond to our customer’s needs much faster and it also results in cost savings for our customers and partners.
CEO and Co-Founder
Ashhad started ApexChat in 2008 after having difficulty operating website chat of an earlier startup. The result is a chat solution for SMBs that not only has a feature rich, scalable chat software platform, but also includes industry trained agents to conduct chats for customers. Before ApexChat, Ashhad founded two additional startups. The first was a pay-per-call platform for the Auto service industry, and the second was a subscription based internet reseller of leads to direct marketers. Prior to these startups Ashhad was a Principal at Ibex Solutions, a professional services company focused on CRM integration. Ibex serviced several fortune 500 companies including Hewlett Packard, GE, Sprint PCS, EMC, Silicon Graphics, 3Com and more. Ashhad holds a BS in Electrical Engineering from Cornell University.
VP-Business Development and Co-Founder
After obtaining a BS degree from Lake Forest College and serving as a Naval Officer in the US Military, Jim joined the IBM Corporation, and subsequently enjoyed several successful years in senior sales management positions with other Data Processing Services Companies. In addition to managing large sales teams, Jim secured many partnering and alliance agreements with major corporations including: GE Information Services, Sterling Software, IBM, Wells Fargo Bank, HUD, The Ford Motor Company, and MGIC. Jim manages and has helped form key alliances with many channel partners.
"Setup was incredibly simple and painless. Their support team made the process easy."
“I definitely underestimated the number of people who prefer contacting us by chat rather than calling or submitting a contact form.”
"Their live chat service greatly increases the conversion rate of visitors to our website into actual leads for the firm.”