Messaging Dashboard
New powerful tool to engage with customers
Our impressive list of features!
The ApexChat messaging dashboard allows businesses to chat with website visitors in real-time. We’ve added new features so you can connect with leads and customers faster and receive notifications for unread messages. Streamline your communication and improve customer satisfaction with our updated dashboard.
The Messaging Dashboard is a new feature that is now incorporated within the new portal.
Upgrade your Communication
Our latest update: With a focus on the new chat Operator Transfer feature
With this new addition, operators now have better collaboration capabilities and can transfer ongoing chats to each other effortlessly. The result? A more synchronized team, smoother customer interactions, and increased customer satisfaction.
Auto suggestions & Add statement
The all-new messaging dashboard offers a streamlined and intuitive experience for managing your chat conversations. With powerful new features like auto suggestions and add statement, you’ll be able to communicate with your customers faster and more easily than ever before. You can Add or delete suggestions with this easy to use shortcut.
Auto Name Update!
Keep your customer interactions organized and streamlined. This powerful tool automatically updates the name of your visitor, so you can focus on providing top-tier customer service.
Decline Chat
It allows you to manage all your customer interactions through one easy-to-use messaging dashboard. With features like chat declining and automatic fallback to agents, you’ll be able to provide great customer service no matter what!
Never Miss another Message!
Perfect solution for keeping track of all your unread messages. Quickly and easily see how many unread messages you have and where they’re from.
New Icons and Sounds
It comes with intuitive icons that help you identify the source of each chat. These icons allow you to provide fast and accurate customer service, as you’ll know exactly where the chat came from and who you’re talking to. Plus, there are new incoming chat sounds that alert you to new chats, so you can provide quick and efficient customer service.
The messaging dashboard helps take your everyday communications up a notch.
Try out these features and see how much easier managing communication becomes!
Unlock the convenience of downloading our app!
Get in touch with us
for any questions or assistance.