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Messaging Dashboard

Increase Customer Engagement

New features available

The messaging dashboard is a way for businesses who wish to have their own team members chat with their website visitors. With the new features, you can now connect with leads and customers faster, receive notifications when you have unread messages, and more!

The Messaging Dashboard is a new feature that is now incorporated within the new portal.

Get more done with our new features!

Auto suggestions new feature

The all-new messaging dashboard offers a streamlined and intuitive experience for managing your chat conversations. With powerful new features like auto suggestions, you’ll be able to communicate with your customers faster and more easily than ever before. You can Add or delete suggestions with this easy to use shortcut. 

Auto Name Update!

Keep your customer interactions organized and streamlined. This powerful tool automatically updates the name of your visitor, so you can focus on providing top-tier customer service.

The best way to connect with your customers

It provides an easy way for you to connect with your customers. Our lead & call form shortcuts make it easy to collect contact information, and our auto-fetch feature ensures that the contact information is always up-to-date.

Your unread message notifications in one place!

Keep track of your unread messages. Our messaging dashboard will show you how many unread messages you have and where they are from. Never miss another message again!

Unread Notification-whitelabel

Handling Customer Support chat

It allows you to manage all your customer interactions through one easy-to-use messaging dashboard. With features like chat declining and automatic fallback to agents, you’ll be able to provide great customer service no matter what!

Incoming Chat with New icons and alerts

Get alerted when you get a new chat with the new incoming chat sound. The sound will stop ringing once the chat has been accepted. Plus, our intuitive icons will help you identify the source of each chat, so you can provide fast, accurate customer service.

The Messaging Dashboard Provides an overview of your account and all your messaging activity.

 

Easily see who is online, send messages, and more.

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