ApexChat is dedicated to complying with regulations that ensure accessibility and security for everyone. Below are a few of the ways in which we do that.

ADA Compliance

ApexChat has already taken steps to make our chat ADA complaint. We can accommodate the live chat invitation changes you need to ensure you’ve removed “access barriers” from your business website.

The Americans with Disabilities Act requires “places of public accommodation” to remove “access barriers.” Some courts have ruled that websites are in fact “places of public accommodation” and must make their own efforts to remove “access barriers.”

Your live chat invitation is part of your website. ApexChat can accommodate the live chat invitation changes you need to ensure you’ve removed “access barriers” from your business website.

This statement is not intended to be legal advice. Please email [email protected] with any further questions. 

CCPA Compliance

ApexChat conducts live chats on behalf of its California customers. These chats are initiated by prospects from customers conducted on ApexChat software platform by ApexChat human chat agents. As a result, ApexChat processes and stores information collected during chat sessions. For more information about our CCPA Compliance Policy, click here.

Please email [email protected] with any further questions.