We provide Live Chat software and agents 24/7 for law firms including personal injury, criminal defense, bankruptcy, family, immigration, estate planning, and other legal practice areas. Watch your website leads soar with Live Chat.
With live chat enabled on your website, we’ll instantly engage with your visitors. Live chat offers visitors a familiar channel to communicate 24/7 with your firm that phone or contact forms can’t. Live chat helps answer their initial queries. This interaction is invaluable in gaining new leads and new clients for your law firm, especially outside of your regular schedule.
Prospects looking for a lawyer online will visit several law firm websites while on their search. In a competitive space, the law firm that is quickest to engage and able to turn a passive visitor into a consultation will often win their business. This is the quintessential application of live chat. Responding to their inquiry in a timely manner is key. Don’t ever lose out on a client due to a delayed response.
We route your chats to the agents who are best trained to handle your legal prospects. We won’t ever provide legal advice over live chat. Because of this, you never have to worry about your potential clients receiving answers that you or your office staff wouldn’t give. When needed, you can even customize the interactions by tailoring your law firm’s questions, answers and/or messages.
Now that I have ApexChat installed on my website, it’s a great tool that people can use when we’re not available during normal office hours. I thought that it might be cheesy or that it was too expensive, but it’s neither of those. I would say that Apex is totally worth it as far as the amount of money you put in compared to what you get out of it because . . . you pay per lead, which is amazing. And so, if you’re not getting leads you’re not paying, but you’re gonna be getting leads!”
Sally Morin, Attorney
The minute we implemented live chat, I noticed immediate changes. We can count on generally anywhere from five to eight additional leads per day. We also use the Call Connect service with ApexChat, so it helps move that call through 24 hours a day. So, the person that’s calling doesn’t have to wait to speak with an attorney . . . ApexChat has been wonderful and it has been a real help for the business.”
Mikki Anderson, Anderson Law Group
ApexChat has extensive experience in the legal services space, helping over 2,000 law firms get more clients, and increase the effectiveness of their website. Senior Partner and Ring of Fire host, Mike Papantonio visits ApexChat at the “Mass Torts Made Perfect” conference at the Bellagio Resort and Casino in Las Vegas, Nevada. Levin, Papantonio, Thomas, Mitchell, Rafferty & Proctor, P.A. who also operate levinlaw.com are a customer, and an avid champion of ApexChat’s live chat service.
"Setup was incredibly simple and painless. Their support team made the process easy."
“I definitely underestimated the number of people who prefer contacting us by chat rather than calling or submitting a contact form.”
"Their live chat service greatly increases the conversion rate of visitors to our website into actual leads for the firm.”