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ABOUT US

We are industry leaders

Apexchat is proud to be the leading provider of Live Chat. We offer Live Chat software and chat agents that help online businesses turn valuable advertising clicks into customers. Most important, we let you chat with customers and give them real-time support, so you win twice: satisfying the web visitor faster and turning him into a potential client for your business.

We offer both Software & Service

Unlike most chat companies that either provide only software, or only staff via the use of another company’s software, we do both. We have our own software platform and employ our own team of full-time chat agents. This enables us to respond to our customer’s needs much faster and it also results in cost savings for our customers and partners.

COMPANY FOUNDERS

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Ashhad Syed

CEO and Co-Founder

Ashhad started ApexChat in 2008 after having difficulty operating website chat of an earlier startup. The result is a chat solution for SMBs that not only has a feature rich, scalable chat software platform, but also includes industry trained agents to conduct chats for customers.

Before ApexChat, Ashhad founded two additional startups. The first was a pay-per-call platform for the Auto service industry, and the second was a subscription based internet reseller of leads to direct marketers. Prior to these startups Ashhad was a Principal at Ibex Solutions, a professional services company focused on CRM integration. Ibex serviced several fortune 500 companies including Hewlett Packard, GE, Sprint PCS, EMC, Silicon Graphics, 3Com and more.

Ashhad holds a BS in Electrical Engineering from Cornell University.

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Jim Bert

VP-Business Development and Co-Founder

After obtaining a BS degree from Lake Forest College and serving as a Naval Officer in the US Military, Jim joined the IBM Corporation, and subsequently enjoyed several successful years in senior sales management positions with other Data Processing Services Companies. In addition to managing large sales teams, Jim secured many partnering and alliance agreements with major corporations including: GE Information Services, Sterling Software, IBM, Wells Fargo Bank, HUD, The Ford Motor Company, and MGIC. Jim manages and has helped form key alliances with many channel partners.

Customers Say

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